Creating Impactful Visual Stories

How long does it take to make a video?

A typical video project can take anywhere from 14-21 working days, depending on its complexity. Event videos, for example, are generally quicker, while a more commercialised corporate video with a script and talent might take longer. You can use our fast-track options if you need something right away.

Do you help with the creative ideas and the script?

Yes, that’s one of the things our clients like most about working with us. You don’t need a full script to get started. We’ll help you figure out what to say, how to say it, and how to shape your message. We can help you with anything from a structured plan to just a few key points that will help your team during the shoot.

How much do I need to be involved in the process?

Some clients have a complete plan, while others only have an idea. We can help with any part of the process, from writing the script to filming and editing.

How do you make sure the video is true to our brand?

We take the time to learn about your brand’s voice, look, and goals. Everything, from the music to the images to the colour grading, will align with your brand’s image.

How long is a typical event highlight video?

We would recommend around two to three minutes for an ideal duration.

What if we need multiple videos in different formats from the same shoot?

We can absolutely repurpose footage for cutdowns, reels, or variations for different platforms—saving you cost and time.

Do you shoot in 4K or HD?

Yes, we shoot in both HD and 4K depending on your needs and where the video will be published (e.g., social media, broadcast, etc.).

Do you shoot outside of Kuala Lumpur or Petaling Jaya?

Yes, we often go to different parts of Malaysia and even to other countries to shoot.

Can our team be in the video, or do we need to hire actors?

For sure! We prefer videos with real employees because they feel more genuine and warm. Don’t be concerned if your team lacks experience in front of the camera. Even if it’s their first time, we know how to help people relax and feel positive about themselves.

Do you provide professional actors (talents)?

If you require professional actors, our team can source them for you based on your needs.

How many cameras do you typically shoot with for an interview?

Our team typically shoots with 2 cameras, so we have a wider shot and a close-up shot for editors to edit your videos seamlessly.

How can you help someone feel at ease when they are giving a testimonial on camera?

Instead of a formal Q&A, we gently lead your client or team member through a casual conversation. We help them feel relaxed and speak to the person behind the camera. “That was easier than I thought!” is what most people say in the end when we are done with the filming session.

What if the interviewee is camera shy or needs talking points?

Our team of experienced producers, directors, and videographers knows how to create a relaxed, stress-free environment during the shoot because we have worked with many amateur speakers. A friendly smile, a few deep breaths, and some gentle coaching make a big difference. We also have a teleprompter, which they can upload their answers or talking points to to help them flow better during the shoot.

Do you have a studio for us to film?

Our studio, located at Taman Tun Dr Ismail (TTDI), KL, offers a variety of backgrounds ranging from light to dark, along with various pieces of furniture and plants.

Can we shoot at our office or location?

Yes! We often shoot on-site at client locations for authenticity and convenience. We’ll do a recce (location visit) beforehand if needed.

What if the shoot goes on longer and I need to extend the filming hours?

Yes, you can include additional filming hours in your final bill for a small fee. 

I have some photos and videos that I would like to include in my video. Would that be possible?

Yes, absolutely, we can add those into your video edit for you.

Do you provide voiceovers, music, and subtitles?

Yes. We handle voiceovers in multiple languages and royalty-free background music and can add captions or subtitles as needed.

Do you charge for subtitles?

We provide up to one free English subtitle for your video. But if you require translation work from another language into English or to have two or more subtitles in different languages, then there will be a small fee.

Do you supply stock footage, or is there an extra charge for it?

We provide stock footage at no extra charge.

Can both videos and photos be shot at the same time?

Yes, we can shoot at the same time or one after the other if the scenes are more specific. But this method will still save you time and budget.

What additional services do you provide besides filming the video?

We can help with the casting of your acting talents and offer other services such as hair and makeup services, props, wardrobe, and location scouting options as well. 

What can I do if I am terrible at memorising my script?

We can give you a teleprompter and upload your script for you to read on camera. This ensures you deliver your script naturally and with confidence. Don’t worry, as it is not broadcast live! We will also edit out the mistakes and keep the best parts for the video.

How much does a video production cost?

Costs vary depending on video type, length, filming days, editing complexity, and crew size. We provide tailored quotes based on your goals and requirements.

What’s the process like when working with your team?

At Stories, we guide you from start to finish: concept development, scripting, pre-production planning, filming, editing, and post-production review.

Do I need to write the script or provide a storyboard?

No worries—we can help you develop the script and storyboard. We work collaboratively with you to ensure the message aligns with your goals.

Making a corporate video is expensive. Is the investment worthwhile?

A professionally produced corporate video can improve your brand, save time, and establish credibility. Video is an effective tool that continues to work for you long after it is published, whether you are using it to impress stakeholders, align internal teams, or explain your work to new clients. 

What happens if we later need to make adjustments or updates?

All of your project files are retained for upcoming modifications or enhancements. Contact us if you need assistance keeping things up to date, whether it’s changing a logo, updating statistics, or re-editing the video. Our team is here to always keep your video up to date.

Are there any extra or hidden fees we should know about? (e.g., music licensing, travel, revisions)

We believe in transparency. We will make sure to include any possible extra costs, such as travelling outside of Klang Valley, getting licensed music, or hiring voiceover talent, in your quote before we start. No extra fees. We will always talk to you about these things ahead of time so you can make an informed choice.

How many rounds of revisions are included?

Every project includes two rounds of video revisions. The first round is where you give your main feedback, and the second round is where you make any last-minute changes. We see that most projects are finished and approved in these two rounds. Need more changes? No problem; we’ll let you know the extra cost before we go ahead. We always aim to deliver a final version you’re happy with.

What is the experience like when working with Stories on a video project?

We make it easy to work together. Here’s a quick overview:

• Kick-off: We talk to you to learn about your goals, audience, and ideas.
• Planning and scripting: We help with storyboarding, writing scripts, and planning the shoot.
• On filming day, our crew comes in and gets everything they need—quickly, friendly, and professionally.
• Editing: We bring it all to life with visuals, music, voiceovers, and subtitles.
• Review & Revisions: We’ll send you a draft; you can share your thoughts, and we’ll make changes.
• Delivery: You get a polished, high-quality video that you can use anywhere you need to.